Once you have placed your order and received the confirmation email we will start processing your order for delivery. If you need to make any changes at this point please contact us as soon as possible by email (hello@365nutrition.co.uk) or via Whatsapp for a rapid response as we can accept changes up to the point of dispatch. Once your order is dispatched it will no longer be possible to change or cancel the order but you can return unopened products to us for a full refund.